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Janey
Frequent Visitor

Strange Filter Issue

Please help - I set up a report with a menu page and multiple filters. This works fine in both the desktop and published to the app it looks fine until users start to add personal bookmarks. 

 

I have received reports of this issue - with some personal bookmarks the filters stop working and change from drop down to a list which they are unable to select from. If they reset all filters in the app this does fix it but then their bookmark no longer works. Here is a screenshot of how it looks:

 

Janey_0-1632903511124.png

 

If they reset all and restart the bookmark have they same issue. Has anyone else had this issue and is there any fix? Also when we check which filters were on the old bookmark all the 

2 REPLIES 2
Janey
Frequent Visitor

I created a support ticket

v-angzheng-msft
Community Support
Community Support

Hi, @Janey 

 

Unable to reproduce your issue. You could check the Issues forum here:
https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

 

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com

Scroll down and click "CREATE SUPPORT TICKET".

 

 

Best Regards,
Community Support Team _ Zeon Zheng
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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