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asifrasool
Helper I
Helper I

[Strange Error]: Unable to connect to the data source undefined.

Hello Everyone, 
I'm facing a very strange error in my scenerio.

There is one datasource which is hosted on MySQL. But I'm using two ways to import this data into powerbi.

 

1) my developer generated a link to the datasource which returns the data into the format of JSON. This data is before 06/04/2022. For this dataset no gateway, no credentials are needed except an Authorization key which merges with the link.

2) Server connection with MySQL connector. This data is After 06/04/2022, needed gateway and it is properly setup.

 

Privacy Level for both ways is "Organizational".

 

After importing data from both ways, I then combine them with Append Query as New.

This data refreshes correctly on Desktop but do not refreshes on Services. (Screen shot of the error is attached.)

 

When I upload the data before Append it refreshes on PowerBI services but not after Appending

I have tried changing Privacy Levels. But still not working. 

 

Everything was working fine till yesterday. but suddenly started getting this error. I'm exausted, I tried every possible thing which I could.


Any lead or help would be highly appreciated. Thanks 

asifrasool_0-1657210005028.png

 

 

1 ACCEPTED SOLUTION
Greg_Deckler
Community Champion
Community Champion

@asifrasool Have you tried having it ignore privacy levels? 

 

You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".



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2 REPLIES 2
Greg_Deckler
Community Champion
Community Champion

@asifrasool Have you tried having it ignore privacy levels? 

 

You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".



Follow on LinkedIn
@ me in replies or I'll lose your thread!!!
Instead of a Kudo, please vote for this idea
Become an expert!: Enterprise DNA
External Tools: MSHGQM
YouTube Channel!: Microsoft Hates Greg
Latest book!:
DAX For Humans

DAX is easy, CALCULATE makes DAX hard...

This topic helped me
On community issues, this topic helped me
https://community.powerbi.com/t5/Issues/Refresh-Failure-PBI-Service-quot-Information-is-needed-quot/...

 

thank you so much

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