Forum Discussion
[Strange Error]: Unable to connect to the data source undefined.
Hello Everyone,
I'm facing a very strange error in my scenerio.
There is one datasource which is hosted on MySQL. But I'm using two ways to import this data into powerbi.
1) my developer generated a link to the datasource which returns the data into the format of JSON. This data is before 06/04/2022. For this dataset no gateway, no credentials are needed except an Authorization key which merges with the link.
2) Server connection with MySQL connector. This data is After 06/04/2022, needed gateway and it is properly setup.
Privacy Level for both ways is "Organizational".
After importing data from both ways, I then combine them with Append Query as New.
This data refreshes correctly on Desktop but do not refreshes on Services. (Screen shot of the error is attached.)
When I upload the data before Append it refreshes on PowerBI services but not after Appending
I have tried changing Privacy Levels. But still not working.
Everything was working fine till yesterday. but suddenly started getting this error. I'm exausted, I tried every possible thing which I could.
Any lead or help would be highly appreciated. Thanks
asifrasool Have you tried having it ignore privacy levels?
You could check the Issues forum here:
https://community.powerbi.com/t5/Issues/idb-p/Issues
And if it is not there, then you could post it.
If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".
2 Replies
- Greg_Deckler
Community Champion
asifrasool Have you tried having it ignore privacy levels?
You could check the Issues forum here:
https://community.powerbi.com/t5/Issues/idb-p/Issues
And if it is not there, then you could post it.
If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".- asifrasool
Helper I
This topic helped me
On community issues, this topic helped me
https://community.powerbi.com/t5/Issues/Refresh-Failure-PBI-Service-quot-Information-is-needed-quot/idi-p/723795thank you so much