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DevadathanK
Resolver I
Resolver I

'Standard Gateway' going offline when system is shutdown.

Hi Community!

 

I'm facing an issue with Power BI Service.

While configuring an automatic refresh, I had set up a standard gateway to connect to SQL and SharePoint. 

The refresh occurs properly when my system is running but when it is shutdown, the gateway goes offline. 

 

Is there anyway to keep the Gateway online even if the system is shutdown?

The file i'm uploading is in a shared workspace. Can the gateway configured be shared to the other members? Or do they always have to take over the dataset to configure the gateway? 

 

Thanks in advance!

1 ACCEPTED SOLUTION
v-easonf-msft
Community Support
Community Support

Hi, @DevadathanK 

As mentioned in this documnet, don't install a gateway on a computer, like a laptop, that might be turned off, asleep, or disconnected from the internet. The gateway can't run under any of those circumstances.

You must ensure that the computer where the gateway is installed is running.

 

You  need to add users as Datasets Gateway administrators to take over dataset .

https://docs.microsoft.com/en-us/data-integration/gateway/service-gateway-manage

 

Best Regards,
Community Support Team _ Eason

 

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1 REPLY 1
v-easonf-msft
Community Support
Community Support

Hi, @DevadathanK 

As mentioned in this documnet, don't install a gateway on a computer, like a laptop, that might be turned off, asleep, or disconnected from the internet. The gateway can't run under any of those circumstances.

You must ensure that the computer where the gateway is installed is running.

 

You  need to add users as Datasets Gateway administrators to take over dataset .

https://docs.microsoft.com/en-us/data-integration/gateway/service-gateway-manage

 

Best Regards,
Community Support Team _ Eason

 

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