Stacked column chart not visible in Power BI service

[Ynr0225]

Hello All,

In power bi desktop we are able to see the viusal in Power BI desktop After publishing the report into  power bi service i am unable to see it. What might be the issue and how to troubleshoot the issue.

In power BI desktop the visual showing as shown in below screenshot.

After publishing the report into power bi service we are not able to see as shown in below screenshot.

Thanks in advance!

[Shravan133]

Common Issues and Troubleshooting Steps

1. Permissions and Access:

   • Issue: The dataset might have restricted access, or the user viewing the report in Power BI Service might not have the necessary permissions.
   • Solution: Ensure that the user has the appropriate permissions to access the dataset. Go to the dataset settings in the Power BI service and check the access permissions.

2. Row-Level Security (RLS):

   • Issue: If RLS is implemented, the data might be restricted for certain users, leading to visuals not displaying any data.
   • Solution: Verify the RLS settings and ensure the user roles are correctly configured. Test the roles in Power BI Desktop using "View as Roles".

3. Filters and Slicers:

   • Issue: Filters or slicers applied in Power BI Desktop might not be set correctly in the Power BI service.
   • Solution: Check if there are any filters or slicers applied in Power BI Desktop that might affect the visibility of the visual. Also, check the Filters pane in the Power BI service to ensure they are consistent.

4. Data Refresh:

   • Issue: The data source might not have refreshed correctly, or there might be issues with data connectivity.
   • Solution: Check the dataset refresh status in the Power BI service. Ensure that the data source is properly connected and refreshed. You can manually refresh the dataset to see if the visual appears.

5. Visual Configuration:

   • Issue: The visual might have configuration issues or dependencies on data that isn't available in the Power BI service.
   • Solution: Recheck the visual configuration in Power BI Desktop. Ensure all dependencies and configurations are properly set. Also, check if there are any custom visuals that might not be supported in the Power BI service.

6. Service Outages or Limitations:

   • Issue: There might be service outages or limitations in the Power BI service affecting the visibility of the visual.
   • Solution: Check the Power BI service status page for any ongoing issues or outages. Sometimes, service disruptions can cause visuals to not render correctly.

7. Browser Issues:

   • Issue: Sometimes, browser settings or cache issues can cause visuals to not load properly.
   • Solution: Clear the browser cache, try a different browser, or use incognito mode to see if the issue persists.