Specific Report Page does not appear in Q&A for Published App but does for App Workspace

[ausphil]

Hello.

I have a report with 5 pages, that has been published into an App Workspace and App.

When using Q&A with the App Workspace, all 5 report pages appear as you type the name of each page.

When using Q&A with the Published App, only 4 of the report pages appear, and one does not.

Has anyone encountered this issue and were able to resolve?

Thanks

[Anonymous]

HI @ausphil，

Is there anything particular on your reports? Can you please provide more details contact about this?

Regards,

Xiaoxin Sheng

[ausphil]

Hi @Anonymous, thanks for your reply.

There is nothing particular about it. I did a bit of troubleshooting and I think it is a bug in the service.

When I initially published the app, it had only 4 pages in the report. I then created a new page in the report, published it to my app workspace then updated the app in the workspace. The original 4 pages all appear in Q&A in the app. All 5 pages appear in Q&A in the app workspace.

I created a new app workspace, published the same report to it, and created an app. Now all 5 pages appear in Q&A in the app.

Seems like Q&A will only work for report pages that were in the report when initially published and will not appear if you add new pages and update the app.

[Anonymous]

Hi @ausphil,

I think you can also report this scenario to dev to to help them improve and fix these issues. (tickets are free for pro users)

submit a support ticket

Regards,

Xiaoxin Sheng

[ausphil]

Thanks for the suggestion, I submitted a ticket.