Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
8 years ago

Something went wrong error when sharing reports with other users

Hi guys & gals,

 

I'm not having a good PowerBI day today :(. It seems to me that the sharing functionality is broken.

 

When I try to share a report (by pressing the sharing button, then adding the email of the user (it is auto-recognised by AD), and then clicking Share, I get the following error:

 

I contacted support, but they called me back on my bathroom break (Legends say the odds of that happening are about 90%).

 

Does anyone else have this issue? I have it on 2 of our domains, so it doesnt seem to be restricted to my account....

 

Jaap

7 Replies

  • v-juanli-msft's avatar
    v-juanli-msft
    Community Support

    Hi Anonymous

    Do you share the report with an external user?

    How about sharing the report without selecting [Send email notification to recipients]?

    Do you enable sharing content to external users in Admin Portal and add the user’s email to invite him?

    Have a look at the following article:

    External sharing

     

    Best Regards

    Maggie

  • Anonymous's avatar
    Anonymous
    Not applicable

    Same issue on my site.

     

    Leider ist ein Problem aufgetreten.
    Fehler beim Senden von Einladungs-E-Mails an Benutzer. Versuchen Sie es später noch mal.
    Versuchen Sie es später noch mal, oder wenden Sie sich an den Support. Geben Sie die folgenden Details an, wenn Sie sich an den Support wenden.
    Aktivitäts-ID052bd2d6-7a15-415d-a3ec-32cc7264f090
    Anforderungs-ID123aa34d-5c10-d8a3-960d-12b5e07074f3
    Korrelations-ID1fd13783-3d34-596f-b3c8-5ccc8e57af12
    Statuscode400
    ZeitWed Jul 04 2018 12:59:26 GMT+0200 (Mitteleuropäische Sommerzeit)
    Version13.0.5851.168
    • Anonymous's avatar
      Anonymous
      Not applicable

      MS has rolled back an update yesterday, which fixed this issue. Guess the QA didn't find this issue before release.

       

      Thanks MS!

  • Anonymous's avatar
    Anonymous
    Not applicable

    I had to log out then log back in. Everything worked fine after that.

     

    The error messages were vague and unhelpful.