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Some user can not view the report
Hi, I share a report with some colleges and some of them can not view the report (via web neither mobile) I attach an image of the error. How can I solve it? My colleges are starting ...
- Just to clarify, if your App Workspace is on Premium Capacity Power BI Free users can access it via an App.
If the App Workspace is NOT on Premium, then all users who access it via an App will require a Power BI Pro License.
Thankx for the response hodossy
This is the details of the error...
Is the same error as yours?
Yes, I believe. Unfortunatelly I don't have a solution yet :(
Users say to me that it is happening only last week ago. So it could be a "external" problem of us . Is the same in your case?
Thankx
Hi Eduardo_Jimenez, I would create a support ticket about this issue.
https://powerbi.microsoft.com/en-us/support/
You can access from the link above or have your admin create the ticket from the Office365 Admin portal.
Best of luck! Hope this was slightly helpful.