Forum Discussion

Eduardo_Jimenez

Frequent Visitor

8 years ago

Solved

Some user can not view the report

Hi,

I share a report with some colleges and some of them can not view the report (via web neither mobile)

I attach an image of the error.

How can I solve it? My colleges are starting to use the tool and it is an inconvenient if it does not work properly

Thankx

Edu

GilbertQ
8 years ago
Just to clarify, if your App Workspace is on Premium Capacity Power BI Free users can access it via an App.

If the App Workspace is NOT on Premium, then all users who access it via an App will require a Power BI Pro License.

13 Replies

GilbertQ
Super User
8 years ago
Hi there, you have not enabled any roles on the report?

You can go into Dataset, then on the dataset, click on the three dots "..." and if you have a Security Option click on that.
If you then see a name under Roles that could possibly be the issue?
- Anonymous
  Not applicable
  8 years ago
  Hello,
  
  I have one role with nobody assigned to that. I suppose that means that no filter is applied to anybody.
  
  Br,
  Szabolcs
  - GilbertQ
    Super User
    8 years ago
    I would suggest removing the role and trying again. To ensure it's not affecting anything
Anonymous
Not applicable
8 years ago
Hello,

I experience the same with an App in the Premium Capacity. The details show a 401 HTTP Response as the source of the error. Does it the same in your case? (As a workaround, you can add the people to the app workspace to solve this)

Br,
Szabolcs
- Eduardo_Jimenez
  Frequent Visitor
  8 years ago
  Thankx for the response hodossy
  
  This is the details of the error...
  
  Is the same error as yours?
  - Anonymous
    Not applicable
    8 years ago
    Yes, I believe. Unfortunatelly I don't have a solution yet :(