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We have a sister organization who is logging into our Power BI as guest users.
For most, it's working. But a handful lately have had trouble logging in that first time. "Your account or password is incorrect"
We were on Power BI Pro (and this was occuring), then in the middle upgraded to Power BI Premium (and it's still occuring), so it doesn't seem to be licensing related
That is really unusual I would chat to your network / azure admin
Hi @mmace1
When a user logs in, make sure that in the URL it has got the CTID with the guid at the end. This allows them to log into your tenant.
Once that is done, the users should always log in with their current email address.
For example if I was a guest account in your domain I would still log in with gilbert@fourmoo.com.au even though my account in your AAD would be gilbert_fourmoo.com.au@company.onmicrosoft.com
Oddly enough, the one who was having trouble, I just found out is able to login if they use explicitely:
The onmicrosoft.com email, + their password for their @theircompany email. Not the password that was (apparently) given to them with the onmicrosoft.com email. I don't understand why.