Forum Discussion

wjeanes's avatar
wjeanes
Icon for Advocate III rankAdvocate III
5 years ago

Since September update Export to PDF shows gridlines around tables and buttons

Since the recent update exporting a report to PDF (which we do regularly fro a number of reasons and has alwasy had great results) looks terrible. All tables now show full gridlines regardless if t...
General Comment
v-easonf-msft's avatar
v-easonf-msft
Icon for Community Support rankCommunity Support
5 years ago

Hi, wjeanes 

Does a similar situation occur with other browsers?

You can also try downloading to local and then exporting on PowerBI Desktop.

 

Best Regards,
Community Support Team _ Eason

 

wjeanes's avatar
wjeanes
Icon for Advocate III rankAdvocate III
5 years ago

Tried on Chrome (the one I normally use), Edge and even IE, same results.  Also tried the download option although this is not ideal as it happens with all of our reports, some of which are massive and while the borders on buttons disappear, the borders stay on some aspects of the tables like row and column headers but not on value cells.

 

Regardles, for some reason none of the "Export to PDF" options/workarounds export the reports as they look on service anymore which is the problem.

  • v-easonf-msft's avatar
    v-easonf-msft
    Icon for Community Support rankCommunity Support
    5 years ago

    Hi,  wjeanes 

    So far, no more useful topics and solutions have been found. You'd better open a support ticket with MSFT to check if it is a known issue.

     

    Best Regards,
    Community Support Team _ Eason

    • wjeanes's avatar
      wjeanes
      Icon for Advocate III rankAdvocate III
      5 years ago

      Would love to but it won't allow me to.  Getting a "User not in directory" error. 

       

      I'll just keep fingers crossed that the next service update corrects this issue becuase static reports that need to go out to clients are looking terrible right now.