Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
5 years ago
Solved

Sign-in button missing from home page

Can anyone explain why the Sign-in button periodically just vanishes? My users hit this and go bonkers.   Super annoying for me as well.    
General Comment
  • v-easonf-msft's avatar
    v-easonf-msft
    5 years ago

    Hi, Anonymous 

    Does a similar situation occur when logging in on other browsers?

    Maybe you can try to clean up the browser cache.

    So far, I have not encountered a similar situation, and I ave no idea about your problem

    If the problem persists,you‘d better to create a support ticket to let MSFT engineers investigate this issue.

     

    Best Regards,
    Community Support Team _ Eason

     

v-easonf-msft's avatar
v-easonf-msft
Community Support
5 years ago

Hi, Anonymous 

Does a similar situation occur when logging in on other browsers?

Maybe you can try to clean up the browser cache.

So far, I have not encountered a similar situation, and I ave no idea about your problem

If the problem persists,you‘d better to create a support ticket to let MSFT engineers investigate this issue.

 

Best Regards,
Community Support Team _ Eason

 

Anonymous's avatar
Anonymous
Not applicable
5 years ago

OK, so clearing the cache worked.  That's...... Ok. 

How the sign-in button is part of that is beyond me, but whatever.