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JOutlaw's avatar
JOutlaw
New Member
11 years ago

Show Duration in report

I'm trying to get Power BI to accurately reflect back to me call durations for a support department.

Right now when I import the data, I have the type of data set properly to be duration, and then when it imports it, it changes it to a decimal number.

 

When I'm creating my charts and graphs though, how do I convert it so that it shows the duration? Currently all I can get it to reflect is the decimal number, which when presenting a report on average hold times, isn't very intuitive or easy to read.

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