Sharing report with free external users does not work

[Pauline22]

Hello,

I am a premium user (trial period) and I want to share a report with free external user :
1. I put my report in a premium worskpace

2. I shared my report with the external user (shool email adress)

But when the external user log on power bi a click on the report, he gets this msg: "To access this content, upgrade to a per-user Premium license." I do not uderstand why he needs to upgrade ...

[GilbertQ]

Hi @Pauline22 

In order to share the report you have to do it via an App, or the user can only have a Viewer Role in the App Workspace.

If you share the report via the Share option they would need a pro license.

Here are more details: Feature availability for users with free licenses - Power BI | Microsoft Docs

[Pauline22]

Hello @GilbertQ ,

Thanks for your answer.

I created my app and a new workspace appears, but even when I share this report via this workspace (premium or not) the external user needs to have a pro or a premium licence..

Do I need to publish my app ? If I publish it anyone will be abble to see my app ?

[v-kkf-msft · Accepted solution]

Hi @Pauline22 ,

PPU license is based on user rather than capacity. You cannot share content with free license users in PPU workspace like in Premium capacity. 

Users must have a Premium Per User (PPU) license to access content in a Premium Per User (PPU) workspace or app. 

You can grant access to users to the report/workspace who don’t have a PPU license, but they will receive a message stating they cannot access the content. They'll then be prompted to get trial license, if they are eligible. If they aren’t eligible, they must be assigned a license by their Admin to gain access to the resource.

The following table describes who can see which kinds of content with PPU.

https://docs.microsoft.com/en-us/power-bi/admin/service-premium-per-user-faq#end-user-experience 

If the problem is still not resolved, please provide detailed error information or the expected result you expect. Let me know immediately, looking forward to your reply.

Best Regards,
Winniz

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[Pauline22]

Hi @v-kkf-msft , 

Thanks a lot for your answer