Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Grow your Fabric skills and prepare for the DP-600 certification exam by completing the latest Microsoft Fabric challenge.

Reply
tmrrow
Frequent Visitor

Sharing PowerBI Report with external mail-enabled contact.

Hi All, 

We have an issue sharing PowerBI content with external users. 
These particular external users have a mail enabled contact within our AD in order to receive emails sent to distribution lists and to have a GAL entry.

The problem is the guest invite triggers a guest object to be created in Azure AD that has a blank email address and proxy address as that address has been taken as an SMTP proxy by the external contact. Then never works. 

The only workaround we've seen is to delete the contact before sending out the invite then recreating the contact, which is rather intrusive. Or to temporarily change the External SMTP address of the contact, let it sync to O365, then create the invite. Once accepted by the user, then change the email address of the contact back to original.

The problem has been outlined in this Azure AD feedback portal and was marked as solved. But numerous people have given feedback that it's still a problem.

Resolve issue with Mail enabled contacts and Guest users being able to co-exist in Azure AD – Custom...



2 REPLIES 2
tmrrow
Frequent Visitor

Logged a ticket and went through some troubleshooting steps. 
No fix for this issue with existing contacts but the workaround was to delete the azure guest account and AD contact. Clean slate and start again. Re-create and re-share content and have the azure guest invites re-send. 

v-yuaj-msft
Community Support
Community Support

Hi @tmrrow ,

 

Maybe you could go to https://support.powerbi.com ,scroll down and click "CREATE SUPPORT TICKET" for further help. 

 

Best Regards,

Yuna

Helpful resources

Announcements
Europe Fabric Conference

Europe’s largest Microsoft Fabric Community Conference

Join the community in Stockholm for expert Microsoft Fabric learning including a very exciting keynote from Arun Ulag, Corporate Vice President, Azure Data.

Power BI Carousel June 2024

Power BI Monthly Update - June 2024

Check out the June 2024 Power BI update to learn about new features.

RTI Forums Carousel3

New forum boards available in Real-Time Intelligence.

Ask questions in Eventhouse and KQL, Eventstream, and Reflex.

Top Solution Authors