Forum Discussion

zapppsr's avatar
zapppsr
Icon for Kudo Collector rankKudo Collector
10 years ago
Solved

Sharing Outside Organization - Recipient get message "Sorry we could not find dashboard"

What previously worked fine, now is not working properly:   When I share a Dashboard with someone outside my organization, it works fine, I get the warning and the message saying that the Dasboard ...
Need Help
  • zapppsr's avatar
    zapppsr
    10 years ago

    All of a sudden it started working again. Tested with 3 people. 

     

    Now I will see if its solved, monitoring for a while.

paulc's avatar
paulc
Icon for Helper I rankHelper I
10 years ago

Hi zapppsr

 

Thanks for the reply.  I understand your point about external users not having the left panel, hence the dashboard will not be where other dashboards are... they simply have to view the dashboard I share with them via browser without the left pane - I understand this point.

 

My external user cannot access the dashboard I shared with him at all... it's not like he had accessed it before and it's not working now... he cannot access it at all to begin.

 

Since there is no clear solution, other than hoping it works some day, I guess I cannot do anything about it.  As an alternative, I'll have to re-create the whole dashboard in Excel environment (using Power Pivot/DAX) and share it in Sharepoint environment with my external user. 

 

zapppsr's avatar
zapppsr
Icon for Kudo Collector rankKudo Collector
10 years ago
Another thing to check is if either your client or you are using different Power BI plans. For instance if one of is using Power BI pro evaluation time, it my also cause problem, as I read.