Forum Discussion
[Sharing Outside Organization] Invitation code is Invalid
I am facing a problem where I create a report for my clients and trying to share to them (outside organization.) Most users that I shared with, everything went ok. However, only one user ha...
Anonymous : so you are saying that for same person we should have only one email in the active directory so that it solves the issue?.
can you share the steps like how did you solve this please ?
Anonymous I'm saying check your active directory, the issue most likely lives in there.
For us, the user we were trying to invite was already in our active directory, but under a outlook.com email address, instead of their office365 client.com address. Once I deleted the outlook.com email from our AD, and resent the power bi invitation, it solved the issue.
Anonymous : Thanks for your answer