Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
7 years ago

[Sharing Outside Organization] Invitation code is Invalid

    I am facing a problem where I create a report for my clients and trying to share to them (outside organization.)   Most users that I shared with, everything went ok. However, only one user ha...
Need Help
v-yulgu-msft's avatar
v-yulgu-msft
Microsoft Employee
7 years ago

Hi Anonymous,

 

How did you share report with this client? Directly copy the shared link and send to him or click the share button and add his email address? Please check whether his account is listed in the "Access" tab.

 

Was this client a direct recipient that you shared with? That is to say, he click the link you shared with him rather than got the link from other recipients.

 

Was this client able to view the report shared by others?

 

Regards,

Yuliana Gu

Anonymous's avatar
Anonymous
Not applicable
7 years ago

Hi,

I am having this same issue, has there been any updates?

 

I shared the report by clicking the share button and adding his email address. His account is listed in the access tab and beside it still shows ' cancel invite'.

 

He was a direct receipient. He clicked the link directly from his mail inbox.

 

Not sure what you mean, he's completely unable to view the report.

 

Thanks,

Dan

  • Anonymous's avatar
    Anonymous
    Not applicable
    7 years ago

    Anonymous :  i am also facing the same did you solve it?

    • Anonymous's avatar
      Anonymous
      Not applicable
      7 years ago

      Nothing yet. I am confident this is a microsoft issue... waiting for an official response from them.

      • Anonymous's avatar
        Anonymous
        Not applicable
        7 years ago

        Anonymous : do you use external b2b users who are having the gmail or hot mail . Is there any possible way to share the reports to gmail accounts?