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tsahai23's avatar
tsahai23
Regular Visitor
7 years ago
Solved

Shared with Me Icons Not Loading

Hello, 

 

We've recently uploaded custom logos to the platform and they appear to be loading correctly in all places except when looking at workspaces from the 'Shared with Me' perspective. Here many of the icons appear to be 'broken' This does not appear to be an issue for a local machine but several of the users on our side are experiencing the same. Please see below for image: 

 

 Any suggestions on how so solve this? Thanks!

  • For those of you following this issue, looks like the fix has now been made available. 

     

     

10 Replies

  • tsahai23's avatar
    tsahai23
    Regular Visitor

    I just received the following update Microsoft support:

     

    "From the latest update from the product team, they identified that this issue is a bug and ETA for the fix is 2nd week of January.

     Please let me know whether I can close this ticket temporarily as the bug would fix in 2nd week of January . However, I will be updating when the fix is deployed."

  • tsahai23's avatar
    tsahai23
    Regular Visitor

    For those of you following this issue, looks like the fix has now been made available. 

     

     

  • Anonymous's avatar
    Anonymous
    Not applicable

    I see this as well, and it has been this way for a while.

    • tsahai23's avatar
      tsahai23
      Regular Visitor

      Does anyone know if this has been escalated as a bug to the support team? 

      • v-danhe-msft's avatar
        v-danhe-msft
        Microsoft Employee

        Hi tsahai23,

        I have reported the problem internally, if there is any news, I will reply you in time.

         

        Regards,

        Daniel He

         

  • v-danhe-msft's avatar
    v-danhe-msft
    Microsoft Employee

    Hi tsahai23,

    Based on my test, it could work on my side(I used the Edge to have a test):

    Could you have tried to clear browser cache and test again?

     

    Regards,

    Daniel He

    • tsahai23's avatar
      tsahai23
      Regular Visitor

       

      I cleared my cache but am still seeing the same. Please see below. Any further suggestions?