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domon59's avatar
domon59
Regular Visitor
7 years ago

Shared report can't refresh

I built a report and published it to the BI service, then shared with other colleagues. I also scheduled a refresh time. 

When I manually refreshed the data set, my report updated.  But my colleague did not see any refresh on the "Shared with me" option.  The report did not change.  

Is there any mistake during this process? Please help me check it. Any suggestions would be appreciated.  

Need Help

5 Replies

  • GilbertQ's avatar
    GilbertQ
    Icon for Super User rankSuper User
    7 years ago
    Hi there

    When you say refreshed, was this via the scheduling using the On-Premise Data Gateway?
    • domon59's avatar
      domon59
      Regular Visitor
      7 years ago

      I applied the personal Gateway, but no data inside.

      I am a beginner for Power BI. So should I add data into Gateway? Sorry for this basic question.

  • v-danhe-msft's avatar
    v-danhe-msft
    Icon for Microsoft Employee rankMicrosoft Employee
    7 years ago

    Hi domon59,

    Based on my test, it could work on my side, could you have tried to reshare your report or inform your colleagues to refresh the shared report manually?

     

    Regards,

    Daniel He

    • domon59's avatar
      domon59
      Regular Visitor
      7 years ago

      GilbertQ

      This morning I added my data set to the gateway and republished my report.

      Now my data sets and report can refresh automatically. But my shared report still can't be refreshed automatically. My colleagues still saw the old report. I have to reshare the updated report with them.

      • GilbertQ's avatar
        GilbertQ
        Icon for Super User rankSuper User
        7 years ago
        Hi there

        Could I suggest one of two things:
        1. Unshare the report and share it again and see if that works?
        2. Share the report with the person via the App and see if that works?