Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
5 years ago
Solved

Shared mailbox connection via Power BI

Trying to connect to a shared mailbox via Power BI, and got the error attached tried by email and UPN as well, as it is shared mailbox it has no password so not the same as a personal email account.
Access to shared mailbox is already granted and have access and I can connect to my own email address via Power BI.
Feedback Type:
Frown (Error)
 
Timestamp:
2021-09-21T15:28:49.5930355Z
 
Local Time:
2021-09-21T17:28:49.5930355+02:00
 
Session ID:
382ce4fa-229c-426a-a041-a1cba20f7d43
 
Release:
August 2021
 
Product Version:
2.96.1061.0 (21.08) (x86)
 
OS Version:
Microsoft Windows NT 10.0.18363.0 (x64 en-US)
 
CLR Version:
4.7 or later [Release Number = 528040]
 
Peak Virtual Memory:
1.68 GB
 
Private Memory:
539 MB
 
Peak Working Set:
582 MB
 
IE Version:
11.1411.18362.0
 
User ID:
1a34d7b2-ef73-492f-97a3-ac2b70ff48b5
 
Workbook Package Info:
1* - en-US, Query Groups: 0, fastCombine: Disabled, runBackgroundAnalysis: True.
 
Telemetry Enabled:
True
 
Snapshot Trace Logs:
-----
 
Model Default Mode:
Empty
 
Model Version:
PowerBI_V1
 
Performance Trace Logs:
-----------
 
Enabled Preview Features:
PBI_JsonTableInference
PBI_NewWebTableInference
PBI_ImportTextByExample
PBI_ExcelTableInference
PBI_rdlNativeVisual
 
Disabled Preview Features:
PBI_shapeMapVisualEnabled
PBI_SpanishLinguisticsEnabled
PBI_qnaLiveConnect
PBI_azureMapVisual
PBI_dataPointLassoSelect
PBI_compositeModelsOverAS
PBI_dynamicParameters
PBI_enhancedTooltips
PBI_enableWebView2
 
Disabled DirectQuery Options:
TreatHanaAsRelationalSource
 
Cloud:
GlobalCloud
 
DPI Scale:
100%
 
Supported Services:
Power BI
 
Formulas:
 

section Section1;

 

  • Hi,

    If you want to connect to a shared mailbox via Power BI, I suggest you to click on “Get data” and select the “Exchange Online”, then choose "Microsoft Account" in Power BI Desktop, and then choose OAuth2 authentication in Power BI Service and check if you can connect successfully.

     

    You can also refer to this link:

    https://community.powerbi.com/t5/Power-Query/Shared-mailbox/td-p/419592

     

    Best Regards,

    Community Support Team _Robert Qin

2 Replies

  • v-robertq-msft's avatar
    v-robertq-msft
    Icon for Community Support rankCommunity Support

    Hi,

    If you want to connect to a shared mailbox via Power BI, I suggest you to click on “Get data” and select the “Exchange Online”, then choose "Microsoft Account" in Power BI Desktop, and then choose OAuth2 authentication in Power BI Service and check if you can connect successfully.

     

    You can also refer to this link:

    https://community.powerbi.com/t5/Power-Query/Shared-mailbox/td-p/419592

     

    Best Regards,

    Community Support Team _Robert Qin

    • Anonymous's avatar
      Anonymous
      Not applicable

      Hi,

       

      I am able to connect to shared mailbox through PowerBI but tables are empty in Power BI. How I can view the data for mailbox folders in PowerBI?

       

      Thanks