Forum Discussion
DHB
7 years agoHelper V
Shared Dashboard Error
I've run into a problem when sharing dashboards. When the person receiving the dashboard clicks the link they go to a gray screen and nothing happens. If they log in they can access the report tho...
- 7 years agoHi there.
There is a known issue which you can find under the support page
GilbertQ
7 years agoSuper User
Hi there
Does the user you shared the report with belong to the same email address (Tenant)?
Does the user you shared the report with have Power BI Pro?
Does the user you shared the report with belong to the same email address (Tenant)?
Does the user you shared the report with have Power BI Pro?
DHB
7 years agoHelper V
The user I shared with has a PBI Pro License. I don't really understand the tenancy thing, but our organisation has a number of licenses in O365.
- GilbertQ7 years agoSuper User
What happens if you email the person the link?
Or if they click on Shared with Me?
- DHB7 years agoHelper V
If I send a link to a user who I've granted access to they can open it no problem. Also if they log in and go to 'Shared with me' it's working too. It's just when I share through the online power Bi that the recipient gets the gray screen issue.
- GilbertQ7 years agoSuper UserHi there.
There is a known issue which you can find under the support page