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SharePoint Version History
Hi aj1973 ,
You can try troubleshooting the issue by performing following checks-
1.Browser Compatibility- Incompatibility issues between the web browser you are using and SharePoint can often lead to download failures. Different browsers may have varying levels of compatibility with SharePoint, causing certain features, including downloading files, to malfunction.
2.File Permissions - If you do not have the necessary access rights to download a particular file or if the file's permissions have been misconfigured, SharePoint will prevent you from downloading it.
3.Network Connectivity. Poor network connectivity can also play a role in the "unable to download from SharePoint" issue. A weak internet connection or intermittent network disruptions can hinder the download process, resulting in errors and failed attempts.
If still you are unable to download the file you can raise the issue here
https://techcommunity.microsoft.com/category/content_management/discussions/sharepoint_general
Hope this helps!