Forum Discussion

dm1904's avatar
dm1904
Helper I
6 years ago

SharePoint: Request failed: The remote server returned an error: (500) Internal Server Error.

Hi,   My solution had been working fine for months, until 3 days ago when my reports started failing. The datasource is SharePoint Online Lists and I have 4 different reports querying the same Shar...
Need Help
GilbertQ's avatar
GilbertQ
Super User
6 years ago
It would appear that there might be an issue with the way the refresh is happening?

I am assuming because it is SharePoint online that you are not using the On-Premise Data Gateway?

If not I would suggest to log a support ticket for further investigation.
dm1904's avatar
dm1904
Helper I
6 years ago

Yes GilbertQ  all SharePoint online. Never had this problem before and strangely it is happening most during working hours. Of an evening and early in the mornings, the solution refreshes as normal. How do i raise a support ticket?