Forum Discussion
SharePoint Auth failing during Refresh in Service
I'm experiencing a similar issue with SharePoint and with the Web Connector to connect to Excel files stored in SharePoint. The OAuth2 is failing and editing the credentials in the service is very slow, laggy, and usually ends up with errors like these:
- Failed to update data source credentials: Failed to get OAuth resource, please make sure the OAuth is supported
- You need to use SSL (HTTPS) when you use OAuth 2.0 authentication.
- cassidy7 months agoPower Participant
Yep - that is it. I'm working with a MSFT rep, but they don't know what is happening yet.
I think there is an outage.- V-yubandi-msft7 months agoCommunity Support
Hi cassidy ,
Thank you for confirming that you’re already working with a Microsoft representative on this. Please keep us posted if you receive any updates, and let us know if you need any further assistance in the meantime.
It sounds like several users are experiencing the same issue, so any updates you can share here will be very helpful to others as well.
Regards,
Yugandhar- cassidy7 months agoPower Participant
We are at 60 hours of degraded performance without resolution.
An attempt to authorize to sharepoint can succeed, fail, fail, fail, succeed, all within a matter of 2 minutes. It seems random whether or not things will work or not. Major impact to dozens of our models as connections to sharepoint are fundamental for our business.