Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
6 years ago

Share to an external user

Hello,

 

when i share a my report to an external user, i get the message "share was succesfull". But after that i can not see the user in the sharing settings. The external user don´t get an email oder the access to the report too.

 

Both using Power Bi Pro (test licence).

 

Thank you.

Need Help

4 Replies

  • v-xuding-msft's avatar
    v-xuding-msft
    Icon for Community Support rankCommunity Support
    6 years ago

    Hi Anonymous ,

    The fearture of share worked fine when I tested. Can you please share more details?

    • Can the user see the shared report in the list of Shared with me?

    •  Do you check if the option of "Send email notification to recipients" is selected?

    • Do you check if the user is in the list of permissions?

    • Do you try to share other reports? Do all the reports occur the problem or just that one?

    Best Regards,

    Xue Ding

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly. Kudos are nice too.

    • Anonymous's avatar
      Anonymous
      Not applicable
      6 years ago

      Hi v-xuding-msft,

       

      Can the user see the shared report in the list of Shared with me?

      The external user can not see the shared report in the list. The list is still empty.

       

      Do you check if the option of "Send email notification to recipients" is selected?

      Yes, i checked the option. I tried to share my reports more than once.

       

      Do you check if the user is in the list of permissions?

      Yes, i checked the list. There is no entry for the user.

       

      Do you try to share other reports? Do all the reports occur the problem or just that one?

      Yes, i tried it to. The external user do not get access to my reports.

       

      I shared my reports like your description. All internal users can see my shared reports - all external not. In both cases i get a succesfull reply.

       

      Best regards

       

      • v-xuding-msft's avatar
        v-xuding-msft
        Icon for Community Support rankCommunity Support
        6 years ago

        Hi Anonymous ,

        I think I forgot an important point. Please check if enable the option of "Share content with external users"  in Admin portal.

        Best Regards,

        Xue Ding

        If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.