Share app to external users, newfound problems

[joakims]

Hi,

We are having troubles sharing our Power BI apps to external users in the most simple of scenarios:

- We at @ourdomain.com are trying to share a Power BI app with external users at @externaldomain.com. 

- Adding these external users to the apps distribution sends them an e-mail with a link to the app, once the app is updated/republished.

- After clicking the link, external users are redirected to the Power BI homepage, not to the app.

Anyone have an idea what is going on? Thank you in advance!

/J

[v-jayw-msft]

Hi @joakims ,

Have you added these external users as guest users?

Best Regards,

Jay

[joakims]

Hi! Isn't this supposed to happen automatically? They do show up in the fomat name_externaldomain.com#EXT#@ourdomain.onmicrosoft.com once added to the publish-list.

[joakims]

Same result unfortunately 😞 (tenant-id included at the end). 

/J

[GilbertQ]

Hi @joakims 

What happens if you send the user the external link from the app?

Make sure that it has got the tenantID link at the end of the url?