Forum Discussion

slawero's avatar
slawero
Frequent Visitor
8 years ago
Solved

Share Dashboard outside organization

Hi,   When I share a dashboard with someone outside my organization I get the message that the dashboard was shared successfully but the recepient never gets it. When I go to Access tab of Shared D...
  • v-jiascu-msft's avatar
    8 years ago

    Hi slawero,

     

    The external user should receive an email. Didn't the receipt get the email? Or can't they access?

     

    Best Regards,

    Dale

  • slawero's avatar
    8 years ago

    Hi v-jiascu-msft,

     

    Thank you for your idea. The problem was that the user didn't use the link in the email. They thought the dashboard will be visible in the 'shared with me' tab in their online account. When the dasboard is shared within the organization it appears in 'shared with me tab'. For reports shared outside the organization it looks that it doesn't.

     

    Thank you for your help.