Forum Discussion
slawero
8 years agoFrequent Visitor
Share Dashboard outside organization
Hi, When I share a dashboard with someone outside my organization I get the message that the dashboard was shared successfully but the recepient never gets it. When I go to Access tab of Shared D...
- 8 years ago
Hi slawero,
The external user should receive an email. Didn't the receipt get the email? Or can't they access?
Best Regards,
Dale
- 8 years ago
Hi v-jiascu-msft,
Thank you for your idea. The problem was that the user didn't use the link in the email. They thought the dashboard will be visible in the 'shared with me' tab in their online account. When the dasboard is shared within the organization it appears in 'shared with me tab'. For reports shared outside the organization it looks that it doesn't.
Thank you for your help.
v-jiascu-msft
Microsoft Employee
8 years agoHi slawero,
The external user should receive an email. Didn't the receipt get the email? Or can't they access?
Best Regards,
Dale