Forum Discussion

zonesjoey's avatar
zonesjoey
New Member
9 years ago

Share Button Not working

Hello,   My ‘Share’ button no longer works on the online service.  Is there a fix for this?  I have searched online and it appears there was an issue at the end of August, but can’t find anything s...
Anonymous's avatar
Anonymous
Not applicable
9 years ago

zonesjoey Found a cross post that leads here to the issue. The relevant part provided by Chuck Sterling is found in the comments. It states to try this as a work around:

"Switch back to my workspace first, refresh the page, and then switch to that group to share the dashboard."

 

 

zonesjoey's avatar
zonesjoey
New Member
9 years ago
I found that too and I switched back and forth. Then tried to delete my test group space.....no luck
  • Anonymous's avatar
    Anonymous
    Not applicable
    9 years ago

    zonesjoey Bummer... Is this report one from your workspace? Is it shared with you? Can you add some background to the situation, or is it just a straightforward vanilla "you created, it's in your workspace, and you're trying to share?

    I would make a comment to the previous issue raised saying it doesn't work for you...

    • zonesjoey's avatar
      zonesjoey
      New Member
      9 years ago
      It's a report that I created in my workspace and I had previously shared the report with others and had no issues. Now when I go to add additional people nothing happens. And it's the same for all of my different dashboards that I share with other groups.
      • Anonymous's avatar
        Anonymous
        Not applicable
        9 years ago

        Hi zonesjoey,

         

        The share button seems work on my side, can you provide some detail info to help us reproduce your issue?

         

        Regards,

        Xiaoxin Sheng