Forum Discussion

zonesjoey's avatar
zonesjoey
New Member
9 years ago

Share Button Not working

Hello,   My ‘Share’ button no longer works on the online service.  Is there a fix for this?  I have searched online and it appears there was an issue at the end of August, but can’t find anything s...
zonesjoey's avatar
zonesjoey
New Member
9 years ago
I have tried IE, Chrome, and Firefox with no luck. I hadn't tried the "..." until you suggested it just now (thank you by the way), but it did not work either. The only thing that happens is at the end of the URL a "/share" gets added. Nothing else.
Anonymous's avatar
Anonymous
Not applicable
9 years ago

zonesjoey Found a cross post that leads here to the issue. The relevant part provided by Chuck Sterling is found in the comments. It states to try this as a work around:

"Switch back to my workspace first, refresh the page, and then switch to that group to share the dashboard."

 

 

  • zonesjoey's avatar
    zonesjoey
    New Member
    9 years ago
    I found that too and I switched back and forth. Then tried to delete my test group space.....no luck
    • Anonymous's avatar
      Anonymous
      Not applicable
      9 years ago

      zonesjoey Bummer... Is this report one from your workspace? Is it shared with you? Can you add some background to the situation, or is it just a straightforward vanilla "you created, it's in your workspace, and you're trying to share?

      I would make a comment to the previous issue raised saying it doesn't work for you...

      • zonesjoey's avatar
        zonesjoey
        New Member
        9 years ago
        It's a report that I created in my workspace and I had previously shared the report with others and had no issues. Now when I go to add additional people nothing happens. And it's the same for all of my different dashboards that I share with other groups.