Forum Discussion

zonesjoey's avatar
zonesjoey
New Member
9 years ago

Share Button Not working

Hello,   My ‘Share’ button no longer works on the online service.  Is there a fix for this?  I have searched online and it appears there was an issue at the end of August, but can’t find anything s...
Anonymous's avatar
Anonymous
Not applicable
9 years ago

zonesjoey Couple things here. Have you tried other browsers? There are times I've seen different behavior on different browsers. Also, do you get the same issue when you click the "..." next to the dashboard? You can also initiate a "Share from the location as well.

zonesjoey's avatar
zonesjoey
New Member
9 years ago
I have tried IE, Chrome, and Firefox with no luck. I hadn't tried the "..." until you suggested it just now (thank you by the way), but it did not work either. The only thing that happens is at the end of the URL a "/share" gets added. Nothing else.
  • Anonymous's avatar
    Anonymous
    Not applicable
    9 years ago

    zonesjoey Found a cross post that leads here to the issue. The relevant part provided by Chuck Sterling is found in the comments. It states to try this as a work around:

    "Switch back to my workspace first, refresh the page, and then switch to that group to share the dashboard."

     

     

    • zonesjoey's avatar
      zonesjoey
      New Member
      9 years ago
      I found that too and I switched back and forth. Then tried to delete my test group space.....no luck
      • Anonymous's avatar
        Anonymous
        Not applicable
        9 years ago

        zonesjoey Bummer... Is this report one from your workspace? Is it shared with you? Can you add some background to the situation, or is it just a straightforward vanilla "you created, it's in your workspace, and you're trying to share?

        I would make a comment to the previous issue raised saying it doesn't work for you...