Forum Discussion

mtstewart17's avatar
mtstewart17
Icon for Advocate I rankAdvocate I
9 years ago
Solved

Shape Map Not Works in Desktop but not Online

Hello,   I have a Power BI dashboard with a shape map that has been published and working fine for over a month. All of a sudden this week it stopped working on Power BI Service. It still shows up ...
Need Help
  • JordanBieber's avatar
    JordanBieber
    9 years ago

    We have our Location field in the map using a field that combines CITY, STATE COUNTRY.
    These maps ceased to work with the June release.

    We were able to correct this by selecting our CITY, STATE COUNTRY field, and then in the Modeling tab changing the Data Category to PLACE.

     

    This is the only method we have had success with the new (as of June release) maps. The MS documentation showing Country & postal code hierarchy has not worked for us. It confuses citys with Countries and vice versa at least a third of the time.

Bimtng's avatar
Bimtng
Frequent Visitor
9 years ago

Good afternoon.

 

I join the group of not working maps.

 

Looking forward to receiving good news ...

 

simonpdavies92's avatar
simonpdavies92
Regular Visitor
9 years ago

I received this off the support team today; should be resolved by EOD

 

Hello Simon Davies,

 

Hope you are doing well,

As per the update from our product team this is a known issue and the team is working on this and by the end of Jun 13, this should be resolved,

I will keep you posted once the fix is released.

 

 

Best Regards, 

Ashok Reddy

Engineer - Microsoft Business Intelligence

Time Zone:  UTC (Coordinated Universal Time)

Hours: 9:30 AM – 6:30 PM

Email: [email protected]

    • simonpdavies92's avatar
      simonpdavies92
      Regular Visitor
      9 years ago

      Hello,

       

      I have managed to understand the issue now. 

      I was working with data which originally stated (London, UK) which worked fine. The reason I added UK to the end was to dinstinguish between JERSEY,UK and JERSEY USA etc. However with the recent change Power BI is trying to create a heirarchy and hence wont be able to plot data with what it sees as two variables.

       

      They have informed me to do the following.

       

      Hi Simon Davies,

       

      Please find the below resolution for issue,

       

      Most likely this customer will have to change their report slightly now. I’m guessing they were using string-concatentation to combine country and zip code or similar. Now they need to create a hierarchy by dragging both Country and Zip fields into the Location bucket and Drill Down via Hierarchy (fork icon) to query with country and zip.

       

      Let me know if this resolves your issue.

       

      Thanks All

       

      Simon

      • JordanBieber's avatar
        JordanBieber
        Frequent Visitor
        9 years ago

        We have our Location field in the map using a field that combines CITY, STATE COUNTRY.
        These maps ceased to work with the June release.

        We were able to correct this by selecting our CITY, STATE COUNTRY field, and then in the Modeling tab changing the Data Category to PLACE.

         

        This is the only method we have had success with the new (as of June release) maps. The MS documentation showing Country & postal code hierarchy has not worked for us. It confuses citys with Countries and vice versa at least a third of the time.