Forum Discussion

mtstewart17's avatar
mtstewart17
Icon for Advocate I rankAdvocate I
9 years ago
Solved

Shape Map Not Works in Desktop but not Online

Hello,   I have a Power BI dashboard with a shape map that has been published and working fine for over a month. All of a sudden this week it stopped working on Power BI Service. It still shows up ...
Need Help
  • JordanBieber's avatar
    JordanBieber
    9 years ago

    We have our Location field in the map using a field that combines CITY, STATE COUNTRY.
    These maps ceased to work with the June release.

    We were able to correct this by selecting our CITY, STATE COUNTRY field, and then in the Modeling tab changing the Data Category to PLACE.

     

    This is the only method we have had success with the new (as of June release) maps. The MS documentation showing Country & postal code hierarchy has not worked for us. It confuses citys with Countries and vice versa at least a third of the time.

v-yulgu-msft's avatar
v-yulgu-msft
Icon for Microsoft Employee rankMicrosoft Employee
9 years ago

Hi mtstewart17,

 

I was not able to reproduce your issue in my environment.

 

Desktop

 

Service

 

I have tested this scenario using Latitude/Longitude and Location in map visual, it works well in both desktop and service. If possible, please try adding Latitude/Longitude in your map visual to see whether all points can be recognized after publishing to service. Not sure whether this issue is related to data, if possible, please share some sample data you used so that I can test for you.

 

Besides, I would suggest you create a support ticket so that you could get more help to fix your problem.

 

Regards,
Yuliana Gu

TonyGaul's avatar
TonyGaul
Icon for Advocate I rankAdvocate I
9 years ago
Hi Yuliana, I can't access my data till Monday, but can advise that City & Address data types don't work via the Singapore Power BI service. I don't have lat & long data for the dataset. From this thread and my own experience, it is obvious that something has changed in the background as our maps worked a week ago and now the same maps don't.
  • simonpdavies92's avatar
    simonpdavies92
    Regular Visitor
    9 years ago

    Hello,

     

    I am having the same issue with this, my Map of UK counties works in desktop however when I publish this it does not work any creates a blank map. This is a key part of my dashboard and would appreciate if this is adressed. I have changed my data several times and still nothing works. The exact same hyperlink worked merely a week ago.

     

    Thanks

    Simon