Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
9 years ago
Solved

Service won't load properly for user account

Hi,

 

For my user account the service will not load properly. When I log in it just appears like the attached picture even though I have a lot of reports, dashboards, data sets. All other apsects of Office 365 are working fine.

 

I have tried logging in with a test account and that works fine, my collegue can log in. Does anyone have any suggestions?

 

Not working service

Need Help
  • DanielClark's avatar
    DanielClark
    9 years ago

    Hi,

    I have the same issue from the UK when accessing app.powerbi.com. Chrome, Firefox and edge.

     

    When navigating directly to a report link it seems to load as expected.

     

    Regards,

4 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    9 years ago

    Anonymous Try a different browser, or see if there are any updates available for your current browser.

    • DanielClark's avatar
      DanielClark
      Icon for Helper II rankHelper II
      9 years ago

      Hi,

      I have the same issue from the UK when accessing app.powerbi.com. Chrome, Firefox and edge.

       

      When navigating directly to a report link it seems to load as expected.

       

      Regards,

      • Anonymous's avatar
        Anonymous
        Not applicable
        9 years ago

        Yep - I found the same solution as you. Seems to be working today, although other aspects of Office 365 are playing up a bit, so it maybe general Office 365 flakiness.