Forum Discussion
Service report embedded in SharePoint occasionally shows error message
Dear Hammad,
ticket was raised with Microsoft, however in parallel we checked with the internal network team, and it seems like the issue is related to some settings in DNS configuration (azure private link). I think that we will solve this issue with internal IT, hence kind of closing or marking this questions thread here as answered.
Anyhow, thank you for our input. As usual, when facing new issues, help is searched in every direction; some of which might not be leading to the solution.
Thank you again and kind regards
Phil
Hi PhilippHof,
Thanks for reaching out to the Microsoft fabric community forum.
Based on your description, the Power BI report itself is functioning correctly, but intermittently fails to load when embedded in SharePoint, displaying a "Failed to fetch" error. The fact that refreshing the page resolves the issue suggests a temporary connectivity, authentication, or network-related issue.
You can follow these few steps to troubleshoot and resolve your issue:
* You can clear Browser Cache & Cookies and try accessing the SharePoint page in an incognito window or a
different browser to see if the issue persists.
* Verify Authentication and make sure you are properly logged into both SharePoint and Power BI. Try logging out
and back in.
If I misunderstand your needs or you still have problems on it, please feel free to let us know.
Best Regards,
Hammad.
Community Support Team
If this post helps then please mark it as a solution, so that other members find it more quickly.
Thank you.
Dear Hammad,
thank you for your reply. I've assessed the proposed options, however they didn't show any effect. In fact, we have been using the report for at least a year now, configuration unchanged, and only beginning of last week, the issue appeared with different users. Would you have another idea about the issue?
Kind regards
Phil