Forum Discussion

Aron_Moore's avatar
Aron_Moore
Solution Specialist
8 years ago
Solved

Service down?

Anyone else having issues connecting to the service? I checked the status page and it says it's alright, but nothing is coming up for me in several different browsers....
General Comment
  • Anonymous's avatar
    Anonymous
    8 years ago

    I talked with support but it was front line support in India.  Hopefully they escalate it but they were able to access the service from within the MSFT network so it must be an external thing.  The lack of response on the support page is infuriating, I have nothing to tell my customer.  Monday's are very important for access to data as I am sure it is for a lot of other customers.

Anonymous's avatar
Anonymous
Not applicable
8 years ago

Pathetic response.  They should hope that I don't get surveyed.  Case owner responded with this when I asked for a reason for the outage that I could pass along to my customer.  Good to see PSS still lives on.

 

I got an update from Technical team, they said there no any technical reason behind this and service is auto recovered after 15min.