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olimilo's avatar
olimilo
Icon for Post Prodigy rankPost Prodigy
5 years ago

Service asking for Sharepoint credentials on dataset refresh, no errors when refreshing in Desktop

I'm getting this error on one of our datasets when I'm trying to refresh it via the service:

 

 

I have read/write access to the Sharepoint group and the file I'm pointing to. When I'm refreshing the file from Desktop, the refresh goes off without problems. Also, the screenshot above explicitly says that "admin has granted access, credentials are not required" - why am I then being asked to update my credentials?

9 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi, 

     

        Are you able to refresh report from other datasource from PowerBI service ?. Is there any changes happened in the Gateway ?.

     

    Thanks,

    Shanthakumar.

    • olimilo's avatar
      olimilo
      Icon for Post Prodigy rankPost Prodigy

      Hi Anonymous No changes have been made to the gateway. All of our dashboards/datasets apart from this specific one is having this issue. The other datasources in this dataset are working fine.

      • Anonymous's avatar
        Anonymous
        Not applicable

        Hi,

         

              Can you clear the permission in the datasource settings and add the credentials again and publish the report.

         

        Thanks,

        Shanthakumar.

    • olimilo's avatar
      olimilo
      Icon for Post Prodigy rankPost Prodigy

      Hi Lucien, there's no Edit Credentials button/link as you can see in the screenshot.

  • v-luwang-msft's avatar
    v-luwang-msft
    Icon for Community Support rankCommunity Support

    Hi olimilo ,

    Has your problem been solved, if so, please consider Accept a correct reply as the solution or share your own solution to help others find it.

     

     

    Best Regards
    Lucien