Forum Discussion
Service account - PowerBINotAuthorizedException
Hi mehuljain ,
This issue arises when admin access has not been assigned to your application in the Power BI workspace, leading to the PowerBINotAuthorizedException error.
Follow the below steps to fix the issue:
Navigate back to the Home page. Click on the Workspaces tab from the left pane and then select your workspace from the list.
Choose the Manage Access option in the navbar.
When you click on Manage Access, you will be presented with a screen showing the current users and security groups having access to the workspace.
You can then click on Add people or groups so as to provide access.
After that, you will need to select Admin from the dropdown and add the user according to your requirements.
Now access for the workspace configuration is completed, select the report that you want to embed in a WordPress page or post.
Please refer to link below to learn more about how to troubleshoting a flow and see if your problem could be solved: Troubleshoot a cloud flow - Power Automate | Microsoft Learn
This error "Your sign-in was successful but does not meet the criteria to access this resource" is usually due to some Conditional Access policy. In some cases, there may be certain account or system restrictions such as preinstalled certificates, token usb key, geographical location, etc... that will be needed to log in. The suggestion is to check with the administrator, for reference you can read the next article: Troubleshooting sign-in problems with Conditional Access - Microsoft Entra ID | Microsoft Learn
I hope this helps you.
Best Regards,
Chaithra E.
our service accout was already added as admin to that workspace.
- v-echaithra1 year ago
Community Support
Hi mehuljain ,
Thank you for confirming that the service account is already added as an admin to the workspace. Since the issue seems to persist despite having the correct permissions, and considering the error message suggests a possible Conditional Access or policy restriction, we recommend raising a support ticket with Microsoft for further assistance.You can submit a ticket through the Microsoft Power BI Support Portal:
How to create a Fabric and Power BI Support ticket - Power BI | Microsoft Learn
Best Regards,
Chaithra E.- v-echaithra1 year ago
Community Support
Hi mehuljain ,
We wanted to check whether the issue has been resolved with the help of our support team. If it has, we kindly ask you to share the solution here and mark it as the accepted answer so that other users can benefit as well.
If you still have any questions or need further assistance, please don’t hesitate to let us know. We’re more than happy to continue supporting you.
Thank you for your patience. We look forward to hearing from you.
Best regards,
Chaithra E.