Forum Discussion
Service Refresh to Salesforce returns The credentials provided for the Salesforce source are invalid
I've had this issue since Tuesday morning. When I enter credentials into Power BI service for the Data source credentials it is fine (no errors) but then when the dataset refreshes I get this error.
Odd part is that I have multiple datasets connecting to Salesforce and this is only occuring on some of them. All of them refresh in Desktop without error. I checked the login log in Salesforce and they all show success but then service still returns the above error after a successful (on the Salesforce side) login.
Things I've checked/tried:
- Ensured API access is enabled in Salesforce
- Reentered credentials for the data source
- Reverted to previous version (July) of Power BI Desktop
- Deleted dataset and readd in Service
- Change Authentication browser to "Use my default broswer" in Desktop settings
Go back to your desktop and clear the cashe
then go to
and delete none neccessary sources.
3 Replies
- aj1973Community Champion
Go back to your desktop and clear the cashe
then go to
and delete none neccessary sources.
- justingraff88Helper I
That worked thanks! So was it essentially that the cache became too large and the delay caused the login to timeout?
- aj1973Community Champion
it could be yes,
welcome