Forum Discussion

cturner's avatar
cturner
Helper I
9 years ago
Solved

Service Outage this AM?

We are seeing issues across all our web reports this morning (all DQ) where tiles aren't displaying.  Desktop PBI seems to be working fine.
  • cturner's avatar
    cturner
    9 years ago

    Issue is now resolved.  

    We have had some comments in some of our queries since the beginning - and it was working properly up until last Friday morning, and then the comments started causing problems.  MSFT support identified the issue, and the comments were removed, which resolved the issue.  That said, it was working just fine until something changed outside our reports Friday AM.

cturner's avatar
cturner
Helper I
9 years ago

Reports were working as of yesterday 7pm.  This morning we are getting the following error on multiple vis/tables/slicers on multiple reports:

 

 

We are eastern seaboard US, from NYC to GA.

v-ljerr-msft's avatar
v-ljerr-msft
Microsoft Employee
9 years ago

Hi cturner,

 

Do you still have this issue now?

 

There could be number of reasons for the error above. And here is a similar thread which could help you troubleshoot this issue in your scenario.:smileyhappy:

 

Regards

  • cturner's avatar
    cturner
    Helper I
    9 years ago

    Issue is now resolved.  

    We have had some comments in some of our queries since the beginning - and it was working properly up until last Friday morning, and then the comments started causing problems.  MSFT support identified the issue, and the comments were removed, which resolved the issue.  That said, it was working just fine until something changed outside our reports Friday AM.

    • v-ljerr-msft's avatar
      v-ljerr-msft
      Microsoft Employee
      9 years ago

      Hi cturner,

       

      Great to hear the issue got resolved! Could you accept your helpful reply as solution to help others who may have similar issue easily find the answer and close this thread?:smileyhappy:

       

      Regards