Forum Discussion
Service Issue: Excel Online - Error Interacting with workbooks with a Power Pivot Data Model
Final update -
I have been notified by Microsoft Support and have confirmed that the interaction of Excel Online files with a Power Pivot Data Model in them has returned to normal.
Another update:
Sent: September-15-16 3:45 PM
Cc: MSSolve Case Email <[email protected]>
Subject: RE: Excel Online Reports are issuing an error when users interact with the report
Hey David,
Quick update, the Product Group was able to identify the issue and it turns out you were right, this ended up being an Excel issue. Based on the information I am seeing, the Excel Online team knowns where the issue is occurring and is now looking at how to resolve it!
Let me know if you have any questions or concerns. Thanks again for your time and patience!
Thanks for the update and for hanging through the support "experience". I had also opened a case, but a week later and 4 calls afterwards, I only have an initial contact mail from the technician. No updates, no nothing, although after every daily call I was reassured, that someone would get in touch with me by the end of the day...
Support "experience" aside, our slicers are working again since friday! Your ticket seems to have made it through to the right people/team.