Forum Discussion

YYZENTHAL's avatar
YYZENTHAL
Helper I
6 years ago

Service Forgets Filters

I posted a bug last month related to filters not saving my configurations.  It would  also not let me save from the edit screen on Service.  The saveing part has not occurred since then.   The Filt...
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venal's avatar
venal
Memorable Member
6 years ago

YYZENTHAL 

I have tried to re-pro the issue from my end.

1. I have not applied any value in the slicer.

2. Edit Report >> Slicer >> "Sales" >> Save >> Click on " Reading View".

3. Tried to refresh the report and the slicer slection got missed sometimes, but sometimes it is working.

4. Even sometimes it is showing older slicer selections instead of latest slicer selections.

 

I would like to suggest you to create a support ticket to investigate the issue.

Screen-1Screen-2Screen-3Screen-4

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Note:- Please share the same community link in the support ticket for reference and share the Support ticket number for reference.

 

 

  • YYZENTHAL's avatar
    YYZENTHAL
    Helper I
    6 years ago

    The Filters that are being forgotten are in the Filter Pane.  They are visual specific for only a single page.  I need the filters to be permanent for the reader.