Forum Discussion
Advocate IIService Down in Europe
This morning we are unable to access our reports.
Support have confirmed there is an issue (even though Support status page says all is good).
Issue:
Cannot access PBI Service. Something went wrong. Please try again later.
Analysis and Resolution:
There was an outage in North Europe region and the Product Team in working on it to fix this issue.
We will share you an update soon.
We appreciate your patience and Support.
Hi DonalMc ,
Check from https://powerbi.microsoft.com/en-us/support/, the following problems occur:As support page, the current seems to have some issues that may affect you for the inconvenience, apologize
Best Regards,
Liu Yang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
13 Replies
- DonalMc
Fixed
I still have access issues.. getting following error.
https://app.powerbi.com/ErrorPage?code=403&errorType=AppMetadataInaccessible
Is it the same issue you mention ? I'm from Turkey.. Maybe it will take some time ?
- DonalMc
That is the error I was getting this morning.
I logged a case in the Power Platform Admin centre
Is your issue fixed after opening case from the link you provided?
I also insist on our admins to open case but they insist on it may be from Licence 😶. We use free licence version but I was able to use until yesterday..
I believe it is not related to licence. So I will insist on opening case from our admins..
Hi DonalMc ,
Check from https://powerbi.microsoft.com/en-us/support/, the following problems occur:As support page, the current seems to have some issues that may affect you for the inconvenience, apologize
Best Regards,
Liu Yang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
- DonalMc
I would say there is no harm in opening a case - MS can always tell you to go away!
But if you can access Power Platform admin center (microsoft.com) - maybe just log it yourself.
Hi Anonymous ,
You can clear cookies, cache or use another browser, such as Chrome browser.
power bi users with older browser version may encounter issues signing in to the service,please make sure you are using the latest version.power bi supported list of browsers is documneted at https://docs.microsoft.com/en-us/power-bi/fundamentals/power-bi-browsers
Best Regards,
Liu Yang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Hi Anonymous ,
You can check these links, the problem is similar to yours:
https://community.powerbi.com/t5/Issues/Power-BI-was-unable-to-read-the-application-metadata/idi-p/891724#commentshttps://community.powerbi.com/t5/Service/Metadata-errors/m-p/870556
Best Regards,
Liu Yang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
