Forum Discussion

DonalMc's avatar
DonalMc
Advocate II
5 years ago
Solved

Service Down in Europe

This morning we are unable to access our reports. Support have confirmed there is an issue (even though Support status page says all is good).   Issue: Cannot access PBI Service. Something went w...
General Comment
  • Anonymous's avatar
    Anonymous
    5 years ago

    Hi  DonalMc  ,


    Check from https://powerbi.microsoft.com/en-us/support/, the following problems occur:

    As support page, the current seems to have some issues that may affect you for the inconvenience, apologize

     

    Best Regards,

    Liu Yang

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

  • Anonymous's avatar
    Anonymous
    Not applicable
    5 years ago

    Is your issue fixed after opening case from the link you provided? 

    I also insist on our admins to open case but they insist on it may be from Licence 😶. We use free licence version but I was able to use until yesterday.. 
    I believe it is not related to licence. So I will insist on opening case from our admins..

    • DonalMc's avatar
      DonalMc
      Advocate II
      5 years ago

      I'm not sure how you were able to use the service without a PBI Pro license.

      As far as I know, you have to have a license to get the error!

      • Anonymous's avatar
        Anonymous
        Not applicable
        5 years ago

        I've been accessing Power BI Web over two years with my free licence under my organization's account, until yesterday.