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Anonymous's avatar
Anonymous
Not applicable
4 years ago
Solved

Service Dashboard not updating.

I pinned a published report to a dashboard. The dashboard is set to refresh but hasn't. What am i doing wrong?

 

Need Help
  • GilbertQ's avatar
    GilbertQ
    4 years ago

    Hi Anonymous 

     

    have you set up your dataset to refresh?

2 Replies

  • GilbertQ's avatar
    GilbertQ
    Icon for Super User rankSuper User
    4 years ago

    Hi Anonymous 

     

    have you set up your dataset to refresh?

  • v-zhangti's avatar
    v-zhangti
    Icon for Community Support rankCommunity Support
    4 years ago

    Hi, Anonymous 

     

    Generally this is caused by dashboard tiles retaining the exact context in which they were pinned. So, if you filter a report, choose slicers, etc., when you pin a tile, the tile maintains those exact filters and context. So, if you selected a specific date, pinned your tiles and now it is tomorrow, your tiles will still have yesterday's date.

     

    Pinned tiles will hold onto any filter that were in place prior to thier being pinned. Are you changing any filters when you refresh? Date? Week number? Day of year? IF you do, you will have to repin the visual.

     

    By contrast, pining live pages allows for filters to be changed.

     

    Best Regards,

    Community Support Team _Charlotte

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.