Forum Discussion
Anonymous
7 years agoNot applicable
Server migration leading to Refresh issue
Hello Community, I am having troubles changing my server address for online refresh. we changed providers, used to be host on servers only accessible via Cisco VPN (where we had to connect to...
v-frfei-msft
7 years agoCommunity Support
Hi Anonymous ,
As the erroe message, seemed that your gateway is offline. Please restart the gateway of install the latest version to try agian. And pleae make sure you have add all the data sources in your gateway.
Regards,
Frank
v-frfei-msft
7 years agoCommunity Support
Hi Anonymous ,
Has your issue been solved? If so, kindly mark my answer as a solution to close the case. If any other question, feel free to let me know please.