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Send notification on access request to App

How can I configure that Power BI sends an email to an App owner (or a custom email address) once a user requests access to an app? 


In the App settings, I've only found two possibilities: the default (I as a app or workspace owner would have to check the workspace myself and scan for any access requests manually) or replying with a custom message (in which one would just tell the user that they will have to notify someone manually). 


In the documentation to access requests for a report, it is stated that 

If you're a report owner, you might receive an email from Microsoft Power BI saying that someone has requested access to your report.

You might receive an email? Apparently, our app owner doesn't receive this kind of emails. 


What I would expect is that as an app or workspace owner, I am able to customize 

  • the email address who receives a notification in case someone requests access and 
  • the content of that email 


How do I do this? 

Thanks for your help! 

Community Support
Community Support

Hi @rfritz ,

You can check if the notification email is filtered into spam.
Regarding customization, you can of course customize the content of the email, see the following link for details:

Publish an app in Power BI - Power BI | Microsoft Learn


Best Regards,

Ada Wang

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Thanks for your answer! However, that's not quite what I wanted: 


  • I want to specify who receives an email once a user requests access
  • And I want to customize the email content to that email address (what you referenced was the content of the email to the person requesting access). 

In our case, the App owner has a technical role; they don't know the persons requesting access. 

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