Forum Discussion

cwollett's avatar
cwollett
Advocate II
1 year ago

Semantic Model refresh disabled - report in different workspace

Is there a way to ensure scheduled refreshes work when the semantic model is in one workspace and the report using it is in another. I saw a similar question last year but it didn't get much traction...
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v-priyankata's avatar
v-priyankata
Community Support
1 year ago

Hi cwollett 
aj1973 Thanks for the inputs.

I hope the information provided by user was helpful. If you still have questions, please don't hesitate to reach out to the community.

 

cwollett's avatar
cwollett
Advocate II
1 year ago

Hi v-priyankata 

Unfortunately the information provided is not a solution.

 

  • aj1973 mentioned that it is common to have semantic models and reports in separate workspaces
  • When we do this, our underlying semantic models do not refresh
  • The only error message we get is "due to inactivity" - which does not make sense as there are reports being used on top of the data model within the 60 day window.
  • v-priyankata's avatar
    v-priyankata
    Community Support
    1 year ago

    Hi cwollett 

    After two months of inactivity, scheduled refresh on your semantic model is paused. A semantic model is considered inactive when no user has visited any dashboard or report built on the semantic model. To resume scheduled refresh, revisit any dashboard or report built on the semantic model. That's why your scheduled refresh has been paused. 

    Thanks.

    • cwollett's avatar
      cwollett
      Advocate II
      1 year ago

      I understand this. However, we did not have two months of inactivity.

       

      I have a semantic model of our incoming ticket requests. When I look at the lineage view and click "Show impact across workspaces" I see "2 Items impacted in total" - 1 is the semantic model in question, and the other is a report in another workspace.

       

      When I check the usage tracking metrics, I see view report items throughout June and July on the report. Yet, it disabled the semantic model refresh.