Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

We've captured the moments from FabCon & SQLCon that everyone is talking about, and we are bringing them to the community, live and on-demand. Starts on April 14th. Register now

Reply
Anonymous
Not applicable

Selected User Account Does Not Exist in Tenant

Hi, 

 

I tried to share an rapport with an external user. The email/user is registered as a guest user in the tenant but still get the message:

-What could be the reason for this???
-Does the external user account be a work account or should it work for personal account as well??

Coan7_1-1668151714809.png

 

1 ACCEPTED SOLUTION
v-easonf-msft
Community Support
Community Support

Hi, @Anonymous 

How did you invite guest users to your BI portal in Power BI? Planned Invites or Ad hoc Invites?

The guest user must sign in with their organization email address.

Please refer to below tutorials.

Distribute Power BI content to external guest users using Azure Active Directory B2B 

Distribute Power BI content to external guest users with Azure AD B2B 

You can also provide them with your Tenant URL to help external users to log in to Power BI. To find the tenant URL, follow these steps.

  1. In the Power BI service, in the top menu, select help ( ? ) then About Power BI.

  2. Look for the value next to Tenant URL. This is the tenant URL you can share with your guest users.

veasonfmsft_1-1668391379972.png

Enabling external users to edit and manage content within Power BI 

Best Regards,
Community Support Team _ Eason

View solution in original post

1 REPLY 1
v-easonf-msft
Community Support
Community Support

Hi, @Anonymous 

How did you invite guest users to your BI portal in Power BI? Planned Invites or Ad hoc Invites?

The guest user must sign in with their organization email address.

Please refer to below tutorials.

Distribute Power BI content to external guest users using Azure Active Directory B2B 

Distribute Power BI content to external guest users with Azure AD B2B 

You can also provide them with your Tenant URL to help external users to log in to Power BI. To find the tenant URL, follow these steps.

  1. In the Power BI service, in the top menu, select help ( ? ) then About Power BI.

  2. Look for the value next to Tenant URL. This is the tenant URL you can share with your guest users.

veasonfmsft_1-1668391379972.png

Enabling external users to edit and manage content within Power BI 

Best Regards,
Community Support Team _ Eason

Helpful resources

Announcements
New to Fabric survey Carousel

New to Fabric Survey

If you have recently started exploring Fabric, we'd love to hear how it's going. Your feedback can help with product improvements.

Power BI DataViz World Championships carousel

Power BI DataViz World Championships - June 2026

A new Power BI DataViz World Championship is coming this June! Don't miss out on submitting your entry.

Join our Fabric User Panel

Join our Fabric User Panel

Share feedback directly with Fabric product managers, participate in targeted research studies and influence the Fabric roadmap.

March Power BI Update Carousel

Power BI Community Update - March 2026

Check out the March 2026 Power BI update to learn about new features.

Top Solution Authors