Forum Discussion
Select all is not available to some users
KAMA122712 the filter pane (right hand side of all reports) always contains a Select All option that doesn't need to be configured. If you're talking about the slicer visual, selecting nothing is equal to Select All. Alternatively, you can CTL+click to select all clients if Select All is unavailable.
As for the option disappearing intermittently, are there other slicers in the report and other pages of the report as well? If so, are they set to sync slicers across multiple pages? If the answer is yes, then certain selections in one slicer can impact available options in another slicer. Your users can try resetting all visuals to their default state by clicking this -
If none of these solutions help, you might need to contact support.
Solution SageKAMA122712 the filter pane (right hand side of all reports) always contains a Select All option that doesn't need to be configured. If you're talking about the slicer visual, selecting nothing is equal to Select All. Alternatively, you can CTL+click to select all clients if Select All is unavailable.
As for the option disappearing intermittently, are there other slicers in the report and other pages of the report as well? If so, are they set to sync slicers across multiple pages? If the answer is yes, then certain selections in one slicer can impact available options in another slicer. Your users can try resetting all visuals to their default state by clicking this -
If none of these solutions help, you might need to contact support.
This has worked to my users after clicking the refresh visual botton - thank you