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npete62's avatar
npete62
Regular Visitor
1 year ago
Solved

Scorecard - Users Unable to View

I created a scorecard in My Workspace and shared it with my team. They were all able to view it. I then made a copy of this and published it in the app that is available for all our Power BI users. Everything else in this app can be viewed. But the scorecard generates a blank screen with a message to get started tracking metrics. 

 

I have a premium license, while all our users have a pro license. But it doesn't make sense that they can view the original scorecard but not the copy I created for general distribution.  

  • it likely could be possible there are issue with underlying metrics
    Also w
    ould suggest to publish it in a group workspace backed by premium rather My workspace and then share with others

4 Replies

  • arvindsingh802's avatar
    arvindsingh802
    Icon for Community Champion rankCommunity Champion

    it likely could be possible there are issue with underlying metrics
    Also w
    ould suggest to publish it in a group workspace backed by premium rather My workspace and then share with others

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi npete62 ,
    I trust the arvindsingh802 response is accurate and will address your issue.

    If you have any further questions or updates regarding the issue, feel free to ask, and we will look into that.

    If the answer meets your requirements, please consider marking it as the Accept as solution.

    Thank you for being a valued member of the Microsoft Fabric Community Forum!

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi npete62 ,
    May I ask if you have gotten this issue resolved?
    If it is solved, please mark the helpful reply or share your solution and accept it as solution, it will be helpful for other members of the community who have similar problems as yours to solve it faster.

    Thank you for being a valued member of the Microsoft Fabric Community Forum!


  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi npete62 ,
    May I ask if you have gotten this issue resolved?
    If it is solved, please mark the helpful reply or share your solution and accept it as solution, it will be helpful for other members in the community who have similar problems as yours to solve it faster.

    Thank you for being a valued member of the Microsoft Fabric Community Forum!